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1. What is EventHub?Eventhub is an event seat management and ticketing solution designed to assist event organizers, such as concerts, festivals, stand up shows and events in managing their ticket selling flow.
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2. Is Eventhub suitable for me?Eventhub is a B2B (business-to-business) solution, catering to a wide range of event organizers including those hosting festivals, concerts, stand-up shows, conferences, clubs, and sports events especially in Yerevan. If you are a B2B event organizer in search of an event seat ticket selling flow, then EventHub is tailored for you. Visit Partner events section for clear understanding.
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3. What type of services does Eventhub provide?Eventhub provides several services including: Landing pages for events Seating chart widgets suitable for any venue Widgets with event ticket purchase steps VPOS integration for the payment process Event ticket generator and QR scanner application In-venue security
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4. How does Eventhub work?Eventhub creates a digital seating chart widget tailored to the event venue. This widget's URL can be shared in various places such as the event's landing page, social media bios, or stories to facilitate ticket purchases.
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5. What are the steps Eventhub provides in the ticket purchasing flow?Customers can navigate through the seating chart widget, select seats, provide their credentials and email. Upon successful payment processing, tickets can be downloaded and simultaneously sent to the provided email address.
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6. What payment methods does Eventhub have integration with?Eventhub integrates with various payment methods including card payments, Ameria Pay, and soon will be integrated with Telcell and Apple Pay.
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7. How can I ensure event entrance security?Eventhub provides a QR scanner to authenticate tickets generated exclusively through the Eventhub ticket purchase flow, ensuring secure event entry.
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8. Can I offer promotional discounts or codes through EventHub?Yes, EventHub allows event organizers to create and manage promotional discounts and codes to boost ticket sales.
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9. Can I offer ticket refunds by using Eventhub?Absolutely, EventHub also offers an event ticket refund option. You can refund the money for purchased tickets to your clients anytime.
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10. Can I customize the seating chart widget to match my event's branding?Yes! EventHub allows for customization of the seating chart widget to align with your event's branding and aesthetics.
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11. Is there a limit to the number of events I can host using EventHub?No, EventHub does not impose limits on the number of events you can host using its platform.
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12. Can I integrate EventHub with my existing event management software?Of course, EventHub offers integration options with various event management software to streamline your processes.
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13. What happens if I encounter technical issues during the event?EventHub has a dedicated technical support team available to assist you in resolving any technical issues promptly, ensuring smooth event operations.
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14. What are the benefits of using EventHub?The benefits of using EventHub include: All-in-one tech solution for the industry Fair and transparent commission fee 24/7 customer support Finding the most awaited events in Yerevan and buying tickets at the same time
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15. How can I contact customer support?You can contact our customer support team through the Eventhub website www.eventhub.am application form, live chat, or by phone at +374 99545577
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